Jewels for Bride is committed 100% to guarantee your satisfaction and as such, we offer a lifetime guarantee on all our products.
Let's dive into the details:
- If you experience issues with your ring within the first 30 days of receiving it, we will repair or replace it one time free of charge.
- If you experience issues with your ring after the first 30 days of receiving it, we will repair or replace it but we ask that you send the damaged items back, and cover the warranty processing fee of $14.95. This fee covers our inspection/repair costs, handling, and includes the return shipping to you.
For warranty claims, please send us an email at firstname.lastname@example.org with the following details:
- A photo of the damaged item.
- Your order number or the email used to place the original order.
Once we receive your email, our support team will provide you with further instructions.
Please note that this warranty only covers manufacturing defects and does not cover abuse, neglect or modifications done to your ring.